![]() Welcome to the Gander Mountain fourth quarter 2007 conference call. (Operator Instructions) I’ll turn the conference over to Mr. Welcome to the Gander Mountain Company fourth quarter earnings release conference call. Vold - Senior Vice President, Chief Financial Officer and Treasurer Vazquez - Executive Vice President, Merchandising and Marketing Baker - Chief Executive Officer and President I was pretty hot about that.Gander Mountain Company ( GMTN) F4Q07 Earnings Call Transcript Ap9:00 AM ET The girl behind the counter took his watch, removed the back cover, replaced the battery, but then didn't have the tool to put the cover back on, so she used scotch tape and TAPED IT SHUT then told my grandfather not to get it wet. I asked him about it, and he told me that he had went to a local jewelry store to get the battery changed. ![]() For as long as I can remember hes worn the same Wenger Swiss Army watch, but he didn't have it on. One more- A couple years back I had moved back into my hometown and went to visit my grandfather. Phone, e-mail, I think you just get ignored. If its not a ftf transaction nothing gets done right. Everything is half-assed and theres no accountability." Anyway, the one time I was talking with her my mother said "I feel like we're living in a second-world nation. My mother ordered it the first week of October, didn't get here until a week and a half ago. My parents bought my fiance and I a large, and expensive, area rug as a house warming gift. I recently had a lousy experience with the JC Penny shipping/customer service department. I Gander can't stock an item, then they shouldn't try and do the "Factory Direct Shipping" thing. WTH? I was never notified that they were on back order or anything? We had a 3 call volley of phone calls back and forth and they were able to cancel the order that was supposedly in route. Last week I get a nasty call from Gander saying my credit card won't process the decoy order. Now we're 2 days outside of Christmas and NO decoys from Hard Core/Gander AND they never charged my credit card. Gander said it will be shipped in 1-2 days. Gander says, "the money was taken out of your crdeit card at time of order to make sure your account is legit", the order was forwarded to Hard Core for processing, when HArd Core sends your Order they will take the payment out of your credit card. 5 days before Christmas still no Decoys from Gander AND my credita card was reimbursed. The $$ was taken out of my credit card a day after I ordered it online. I know this first hand because 2 weeks before Christmas I order a 6 pack of Hard Core Goose Floaters from Gander. Gander Mtn does not always Stock certain merchandise in their warehouse, but rather have it shipped directly from the manuafacturer. If you have any questions or concerns please contact us at 1-88. We do not charge payment until your items ship out, so you should not have been charged. I am very sorry that they could not fulfill your order for this item. We are not doing business with _ due to some issues we are currently experiencing, so they had to cancel your order for it. I am emailing you about the order that you placed with us for the goose decoys. I think they lied if you ask me and the price they had offered was their cost and with free shipping they would have lost.so they told me they cancelled the order becasue they were having problems with the manufacture.I call BS.I am done with them. I can undertand if they put a wrong price on something and owned up to it. ![]() Few days without email notice so I asked them whats up.they give me this e below. ![]() I go on the site, see some stuff i want cause with 25% off I cant stand not getting it, and the prices is better than any deal I have seen.and call in my order. So I get notice that gander has a 25% off sale on waterfowl stuff.
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